Urgent help and accessible contact routes

Immediate danger or risk to life

If you think a child has swallowed a button battery, call 999 or take them to A&E straight away.

Urgent health advice

For urgent health advice when it is not a life threatening emergency, call NHS 111. If the concern is about a child under 5, use the telephone or BSL contact route rather than relying on NHS 111 online.

The NHS 111 BSL service uses SignVideo and is available 24 hours a day. It requires a suitable device and connection; check the provider’s setup instructions.

Urgent mental health support

Call NHS 111 and select mental health option 2. This route is for people of all ages and you can call for yourself or someone else. BSL users can use the NHS 111 SignVideo route.

For immediate danger or risk to life, use 999 or 999 BSL. Do not wait for a routine Deaf CAMHS referral to be processed.

Worried about a child’s safety

Stockport’s Multi Agency Safeguarding and Support Hub, MASSH, can be contacted on 0161 217 6028. The council’s published urgent safeguarding route is option 1, Monday to Thursday 8.30am to 5pm and Friday 8.30am to 4.30pm.

For out of hours safeguarding emergencies, the published number is 0161 718 2118. If a child is at immediate risk, call 999.

Read the council’s safeguarding information.

If your concern is not urgent

Find Stockport services for audiology, school and family support, or read about early wellbeing support.